Here are current positions available with The Savings Bank! Visit our Contact Us page to inquire about employment or give us a call at 1-800-582-2265. Inquiries can also be emailed to [email protected]

The Savings Bank is an Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Executive Order 11246, as amended, protects applicants and employees from discrimination based on inquiring about, disclosing, or discussing their compensation or the compensation of other applicants or employees. Click here for the Pay Transparency Nondiscrimination Provision.

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 Accounting Processor

Location – Circleville or Lancaster, Ohio

Job Area – Operations/Accounting

Employment Type – Full-time

FLSA Classification – Non-Exempt

Primary Schedule – Within branch hours

Supervisory Responsibility – None

Travel – None

The Accounting Processor role performs critical reviews ensure account accuracy. This role is also an ambassador for the bank by responding to customer questions and concerns about their deposit account or related products.

Duties and Responsibilities

• Process Mobile Deposit transactions daily

• Review and balance the vault totals for all locations.

• Investigate transaction errors and make corrections

• Ensure proper processing and output delivery of reports.

• Process ATM or Debit card requests for instant issue of cards to customers.

• Review and balance ATMs to ensure proper processing of transactions.

• Investigate ATM related electronic fund transfer customer disputes or fraudulent issues in accordance with state and federal regulations.

• Administer transaction restrictions on card purchases (i.e. change limits)

• Answer incoming calls from customers with questions (i.e. balance of account or on-line banking)

• Work with other departments to resolve customer issues.

• Input of new accounts into accounting systems.

• Review exception reports and make adjustments to accounts accordingly.

• Maintenance accounts when necessary changes or closures are warranted.

• Record, file, and update information as required in the system as well as account file.

• Maintain the highest level of confidentiality with all information obtained.

• Adhere to all operational, security, risk and regulatory policies and procedures.

 

Knowledge, Skills and Abilities

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

• Excellent interpersonal and customer service skills, attentiveness, information retention, honestly, integrity, stress tolerance, tact and diplomacy in dealing with both customers and employees.

• Strong attention to detail and organizational skills to provide high-level of accuracy on all transactions.

• This position requires a perceptive person who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to Bank needs, customer and employee goodwill, and the public image.

• Comfort with technology/software including computer terminal, internet, mobile applications, online banking, telephone, copier and fax machine

• Ability to work in a fast-paced environment and under pressure as needed.

• Basic knowledge of all types of banking services, including lending.

• Self-starter, ability to work independently.

 

Education and Experience

• 1 year experience working with customers

• High School diploma or GED equivalent.

• Previous banking experience preferred

 

*This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of employees in this position. Further, this job description should not be considered an employment contract. All employment is employment-at-will. We reserve the right to modify job duties or descriptions at any time.

Customer Service Representative (CSR)

 
Location – Circleville, Lancaster, Williamsport, Ashville or London, Ohio
Job Area – Operations
Employment Type – Full-time or Part-time
FLSA Classification – Non-Exempt
Primary Schedule – Within branch hours
Supervisory Responsibility – None
Travel – Occasionally travel to other branches
 
Bank Customer Service Representatives have a vital role providing exceptional customer service to our customers to effectively and efficiently meet their financial services needs.
 
Duties and Responsibilities
 
• Welcome customers and establish professional relationships with them.
• Process customer transactions accurately and efficiently while balancing daily.
• Be knowledgeable of all deposit, business and consumer loan products to effectively explain and promote the Bank’s products and services to customers and connect them with the appropriate bank partners.
• Assist customers in accessing safety deposit boxes.
• Demonstrate acumen for banking, transaction process, cash handling, bank processes, technology and communication while maintaining up to date knowledge on all products, services, technology and policies.
• Maintain the highest level of confidentiality with all information obtained.
• Adhere to all operational, security, risk and regulatory policies and procedures.
Knowledge, Skills and Abilities
• Excellent customer service skills, attentiveness, information retention, honesty and integrity, stress tolerance, tact and diplomacy in dealing with both customers and employees.
• Strong attention to detail and organizational skills to provide a high level of accuracy on all transactions
• Comfort with technology/software including computer terminal, internet, mobile applications, online banking, telephone, copier and fax machine
• Ability to work in a fast-paced environment and under pressure as needed.
• This position requires a perceptive person who is capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to Bank needs, customer and employee goodwill, and the public image.
 
Education and Experience
• 1 year experience working with customers
• High School diploma or GED equivalent.
• Previous teller, cash handling, or banking experience preferred
 
*This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of employees in this position. Further, this job description should not be considered an employment contract. All employment is employment-at-will. We reserve the right to modify job duties or descriptions at any time.